Terms of Service

1. Acceptance of these terms

These Terms of Service (the “Terms”) are an agreement between you and HiveSilo Inc. (“HiveSilo,” “we,” “us”), a Delaware corporation with its principal office at 1395 Brickell Ave, Miami, FL 33131, USA. By accessing or using hivesilo.com and its subdomains (the “Site”), you accept these Terms. If you do not accept them, do not use the Site. If you use the Site on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to it.

There is no self-serve signup on the Site, and nothing you can click or submit here creates a subscription to the HiveSilo platform. Accepting these Terms gives you access to the Site; access to the services comes only in the way described in Section 2.

2. The services, described honestly

HiveSilo operates a zero-PII buyer-intelligence platform for enterprises acquiring ultra-high-net-worth clients. The platform is architected so that HiveSilo never receives, stores, or can decrypt its clients’ customers’ personally identifiable information: personal data submitted on a client’s own properties flows directly into a hardware-attested enclave the client controls, and HiveSilo’s intelligence layer reads non-PII signals only. That custody boundary is described in our privacy documentation, our data dictionary, and our security architecture pages, and its current verification status is published at the Trust Center.

The services are provided exclusively under individually negotiated enterprise agreements, typically a mutually executed Master Services Agreement (“MSA”) with an order form, a Data Processing Agreement (“DPA”), and a non-disclosure agreement (“NDA”). Engagements begin with a private briefing requested through the Site, and enterprise pricing is provided on inquiry. Nothing on the Site is an offer capable of acceptance, and no engagement exists until both parties have executed a written agreement.

3. Signed agreements govern

If your organization has executed an MSA, order form, statement of work, DPA, NDA, or any other written agreement with HiveSilo Inc., that executed agreement governs its subject matter in full. In any conflict between these Terms and a mutually executed agreement, the executed agreement controls. The Site, including these Terms and the security and privacy material published here, is a plain-English summary intended to make diligence faster, not a substitute for the contractual documents.

These Terms therefore govern one thing: your use of the Site itself.

4. Acceptable use of the Site

You agree that you will not:

• use the Site in violation of applicable law;
• attempt to gain unauthorized access to the Site, its infrastructure, or any non-public system or data — if you are a security researcher, our responsible-disclosure policy is the sanctioned route, and it carries a written safe-harbor commitment;
• interfere with or disrupt the Site, including by imposing an unreasonable load on it;
• misrepresent your identity or affiliation when contacting us or requesting a briefing;
• submit any third party’s personal data through the Site’s forms — the briefing form is for your own business contact details only; or
• scrape, harvest, or republish Site content in a way that misrepresents our claims or their verification status.

5. Intellectual property

The Site, including its text, design system, graphics, page structure, and the HiveSilo name and mark, is the property of HiveSilo Inc. or its licensors and is protected by intellectual-property law. We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the Site for the purpose of evaluating HiveSilo and doing business with us. No other license is granted: nothing on the Site transfers any right in the platform, its methodology, or any other HiveSilo intellectual property, whether by implication, estoppel, or otherwise. Rights in the platform itself, and in anything delivered through an engagement, are allocated exclusively by the executed agreement that governs that engagement.

6. Confidentiality

HiveSilo engagements are conducted under NDA, and the obligation runs in both directions. Materials made available during diligence — briefings, technical walkthroughs, evidence packages, and the documents provided under NDA through the Trust Center — are confidential information governed by the applicable NDA, not by these Terms, and these Terms grant no right of access to any of them. Conversely, we treat the identity of our clients and the contents of their engagements as confidential: we do not publish client names or logos, and nothing on the Site should be read as disclosing them.

7. Disclaimers

The Site and its content are provided “as is” and “as available.” To the maximum extent permitted by law, HiveSilo disclaims all warranties with respect to the Site, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the Site will be uninterrupted or error-free. Content on the Site describes the platform at the status it actually holds — live, rolling out, or in progress — and any outcome figures shown are illustrative pending client-approved release, not a promise or a number to plan against. Nothing in this section limits or modifies any warranty or commitment set out in a mutually executed agreement.

8. Limitation of liability

To the maximum extent permitted by law, HiveSilo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Site, even if advised of the possibility of such damages, and HiveSilo’s aggregate liability arising out of or relating to the Site will not exceed one hundred US dollars (US$100). This section applies to the Site only: liability in connection with the services is addressed exclusively in the mutually executed agreement that governs the engagement, and nothing here alters what that agreement provides. Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you.

9. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of these Terms or your use of the Site, and each party consents to personal jurisdiction and venue there. Where a mutually executed agreement specifies a different governing law or forum for an engagement, that agreement controls for that engagement.

10. Changes to these terms

We may revise these Terms from time to time. The effective date below always reflects the current version, and material changes will be reflected on this page before they take effect. Your continued use of the Site after a revision takes effect constitutes acceptance of the revised Terms. A revision to these Terms never modifies a mutually executed agreement.

11. Contact

Questions about these Terms, or about how an engagement is papered, can be sent to briefings@hivesilo.com or raised through a briefing request. Security issues should go to security@hivesilo.com under our responsible-disclosure policy. Postal correspondence: HiveSilo Inc., 1395 Brickell Ave, Miami, FL 33131, USA.

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Effective date: July 4, 2026 (2026-07-04)

Specific engagements are governed by the mutually executed agreement between HiveSilo Inc. and the client. These Terms govern the website; they are not the contract under which the services are delivered, and where the two differ, the executed agreement controls.